Bright House Interactive is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for all visitors and customers.

Bright House Interactive is concerned about protecting the safety and privacy of young people using our services. We encourage you to participate in your child's online experience. We also encourage you and your child to visit the age-appropriate Bright House Interactive website specifically designed for children, 'The Children's Web' at KidFriendlyWeb.com.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

This policy applies only to Bright House Interactive and not to other companies' or organisations' websites to which Bright House Interactive is linked.


Collection of Information
Information is collected from you for purposes of sales and if you express a desire to be contected by a Bright House Interactive representative, or other staff member for a specific purpose such as sales, info, billing, support, or other reason. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.

Bright House Interactive collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us. Another example of Bright House Interactive collecting anonymous information is when Bright House Interactive audiences are invited to respond to surveys on the Bright House Interactive website. The surveys may ask you for demographic information such as your age, gender and postal code. This information is collected for research purposes, is used in the aggregate (where possible), and remains anonymous. Many of the individuals who access our services are anonymous to us.

The second type of information that Bright House Interactive collects is personal information. Bright House Interactive will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, Bright House Interactive can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.

Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.

How much of your personal information that you choose to disclose to Bright House Interactive is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum.

Use of Anonymous Information
Bright House Interactive automatically gathers anonymous information to monitor the use of Bright House Interactive services, like the numbers and frequency of visitors to Bright House Interactive and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve Bright House Interactive to assure that it is as valuable as we can make it for as many users as possible. Bright House Interactive will not publish or provide this aggregate data to other people, agencies or companies.

Use of Personal Information
Bright House Interactive will only use the personal information you have chosen to provide us for the purpose for which you provided it. Bright House Interactive will not use it for any other purpose without your consent.

Cookies
A cookie is a small file that a website sends your computer. It records information necessary for certain website functions, such as remembering your preferences or settings. Bright House Interactive site currently uses cookies as described herewith.

Bright House Interactive uses cookies for interactive features such as forums, voting, content management administration, online software application and online billing and management of third party website content management system features and functionality. These cookies collect only enough information to enable website functions.

If you don't want to accept cookies, you can set your browser and/or firewall to block them. You will still be able to access some Bright House Interactive content but some interactive features will be unavailable.

If you are interested in finding out more about cookies, how they are used by websites, and how you can change the cookie settings in your browser, you can use the following links:

Cookie Central:
http://www.cookiecentral.com/content.phtml?area=4&id=10#what_are

Disabling cookies through browsers:
http://www.ccsf.edu/Info/FAQ/cookies.html
http://www.chami.com/tips/internet/042499I.html http://www.millkern.com/howdoi/cookies.html


Disclosure
There will be occasions where it will be necessary for Bright House Interactive to disclose your personal information to third parties. Bright House Interactive may be required by law to disclose the information, or Bright House Interactive may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online from Bright House Interactive, we will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any company, agency or person outside Bright House Interactive unless you have authorized us to do so. For example, when you contribute to an online forum you may want to publish your name and email address.

No Sale of Personal Information
Under no circumstances will Bright House Interactive sell or receive payment for licensing or disclosing your personal information.

Interacting with Bright House Interactive
There are many interactive features on Bright House Interactive.com that you can contribute to. These include: Newsletters, Forums, Knowledge Base, Reviews, Online Polling, Community, Mailing Lists and Email.

When interacting with Bright House Interactive, we suggest that you use your discretion and exercise caution when providing your personal information.

Note that whenever you post personal information in publicly accessible places, such as chat rooms or message boards, this information becomes available to anyone with access to the internet. This information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas. For example, when participating in an Bright House Interactive forum, your name will appear on the message board. Bright House Interactive recommends that applicants registering online do not use their real names, but a pen name or pseudonym. You must not intentionally use the name of another living person.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.

Access and Correction: Personal Data
If Bright House Interactive holds your personal information Bright House Interactive will where possible provide you with access to the information. Bright House Interactive will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Security
Bright House Interactive operates secure data networks that are designed to protect your privacy and security. Bright House Interactive PayPal Payment feature has it's own Security and Privacy Issues document which can be found on PayPal's website at http://www.paypal.com.

Complaints About Privacy
If you have any complaints relating to online privacy issues on our websites, please notify Bright House Interactive. While Bright House Interactive accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to Bright House Interactive Privacy Policy
If we decide to change the Bright House Interactive Privacy Policy, we will post changes here.